rentmaxx check-in
Receive your customers at our self-explanatory check-in terminal.
Accelerated rental and complete recording of all customer data.
"One of the biggest surprises for me was the customer check-in through the software. Guests fill everything out on their own with no problems. The same work now takes half the time at the cashier desk. That’s top of the class for us and our guests."
Lukas Senoner, Board member, Ski and Snowboard School of Selva - Val Gardena
Functionality
Registration of address and personal data
With digiCOM rentmaxx check-in, you can offer your customers an advanced possibility for quick and convenient registration at the ski hire shop. All relevant data are entered into your software system without your interaction and are available from that moment on for all future rental transactions – including the customer’s next holiday.
Your Check-In-Terminal is offered as a starting point at the ski rental point in your shop. A wealth of information on rentals is already provided on the start screen. The system is operated quite intuitively using a keyboard and a sophisticated touch screen. The absolute highlight for your customers will be check-in using an iPad® – in the comfort of your lounge area.
Operation
Individually adapted to your needs
A large selection of user languages helps your customers find their way from the start. Meaningful illustrations additionally support winter sports beginners during data entry.
The Check-In interface is available in an array of colour styles to fit the corporate design of your company. The new info tile with current weather for your ski region right on the start page is an advantage.
You determine the scope of address entry: names only, a complete address or additional accommodation information, telephone, e-mail or rental period. Data mandatory for ski binding adjustment, such as size, weight or skiing level, is requested in accordance with the standard. Alternatively, when selecting the snowboard rental category, the Regular, Goofy or Duck standing position will be determined. Upon completion, an immediate printout of a control slip with barcode number is provided for easy further processing in the rental shop.
Customer relationship
Maximise your potential and save time while you are at it
All these steps completed independently by your customers decrease time-consuming routine tasks and guarantee well-structured processing of the rental. This therefore leaves you more time for customer consultation.
Your portfolio of customer addresses will increase with each winter season. This gives you the opportunity for targeted marketing actions by e-mail or post. Take advantage of these possibilities immediately to develop lasting customer loyalty for your ski rental.